Deliveries - Imported Products
Shipments will be made from 01/30/2023 with delivery forecast between 10 to 20 business days. Purchases with payment confirmed by 6 pm will be processed on the next business day. If the imported product is purchased together with other national products, it will be sent separately without any additional shipping costs.
IMPORTANT NOTICE: We only refund values or send another product after confirmation of loss by the carrier (Post Office or Carriers).
Some cities may experience delays in delivery due to strike, customs, operational reasons or delivery region. Magia e Imaginação, as well as any shopping channel, is not in a position to interfere with Correios or Carriers as it is a third-party company, except with the opening of complaints, whose protocols are also forwarded to buyers.
TO AVOID DELIVERY DELAYS: When filling in the delivery address, check the data. The most common errors that lead to delays or even return delivery include an incomplete address (missing apartment number in the case of buildings, missing block number in the case of condominiums, incorrect numbering); incorrect address (for example, registration of the business address with the number of your residence); Incorrect zip code (street name and zip code do not match); regions with irregular numbering, lack of numbering at the delivery location, empty properties in condominiums without a concierge. Correios or Carriers do not make telephone contact with the recipient to inquire about the correct address. Make sure that the delivery details are correct and complete and, if you have problems with the numbering of your address, choose to deliver the order elsewhere.