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To obtain the shipping cost and delivery time, simply place all the desired products in the shopping cart using the "Add to Cart" button. When you have finished selecting the products, click on "Checkout" to fill in the shipping details. We will present all forms of delivery, costs and deadlines available for your region.

IMPORTED PRODUCTS

If you include imported products together with national products in the same order, the shipment will be made separately without any additional freight cost on the imported product.

DELIVERY METHODS

SEDEX or E-SEDEX: Purchases with payment confirmed by 6 pm will be shipped on the following business day. After 6 pm, they will be sent on the 2nd business day of the date of confirmation of payment for the purchase. Delivery forecast: Day of posting + Deadline for the Post Office (1 business day for the main capitals). Consult your zip code to correctly verify the expected deadline for the Post Office.

PAC: Purchases with payment confirmed by 6 pm will be shipped on the following business day. After 6 pm, they will be sent on the 2nd business day of the date of confirmation of payment for the purchase. Delivery forecast: From 1 to 2 working days for postage + 1 Day for the Collecting Agency + Post Office Deadline (3 to 8 working days for most cities in the national territory).

CARRIERS: Purchases with payment confirmed by 6 pm will be shipped on the following business day. After 6 pm, they will be sent on the 2nd business day of the date of confirmation of payment for the purchase. Delivery forecast: Day of posting + Carrier's Deadline (1 business day for the main capitals). Consult your zip code to correctly verify the deadline provided by the carrier.

IMPORTANT WARNING
We only refund values ​​or send another product after confirmation of loss by the carrier (Post Office or Carriers).

Some cities may experience delays due to strikes, operational reasons or delivery region. Magia e Imaginação, as well as any shopping channel, is not in a position to interfere with Correios or Carriers as it is a third-party company, except with the opening of complaints, whose protocols are also forwarded to buyers.

TO AVOID DELIVERY DELAYS: When filling in the delivery address, check the data. The most common errors that lead to delays or even return delivery include an incomplete address (missing apartment number in the case of buildings, missing block number in the case of condominiums, incorrect numbering); incorrect address (for example, registration of the business address with the number of your residence); Incorrect zip code (street name and zip code do not match); regions with irregular numbering, lack of numbering at the delivery location, empty properties in condominiums without a concierge. Correios or Carriers do not make telephone contact with the recipient to inquire about the correct address. Make sure that the delivery details are correct and complete and, if you have problems with the numbering of your address, choose to deliver the order elsewhere.

All products are shipped exactly as received from the factory. The eventual opening of the box may occur to check the integrity of the product before posting.

Magia e Imaginação is committed to the integrity of the product until it is received. If any unit is received with damage, we ask that a photo be sent immediately upon receipt. After 24 hours from the date of receipt, Magia e Imaginação is not responsible for damages of any kind.

If you receive a damaged item, send photos or videos to WhatsApp (11) 2479-2034

For more information, access the Returns and Refunds links located at the bottom of this site.