You are purchasing an imported product that has gone through our rigorous product selection processes. All this to provide you with a fantastic shopping experience!

This product has FREE SHIPPING and a differentiated delivery period, see this information in the "Deliveries" item. If you have any questions, please contact our customer service team through the channels available on our website.

Shipments will be made from 01/30/2023 with delivery forecast between 10 to 20 business days. Purchases with payment confirmed by 6 pm will be processed on the next business day. If the imported product is purchased together with other national products, it will be sent separately without any additional shipping costs.

IMPORTANT NOTICE: We only refund values ​​or send another product after confirmation of loss by the carrier (Post Office or Carriers).

Some cities may experience delays in delivery due to strike, customs, operational reasons or delivery region. Magia e Imaginação, as well as any shopping channel, is not in a position to interfere with Correios or Carriers as it is a third-party company, except with the opening of complaints, whose protocols are also forwarded to buyers.

TO AVOID DELIVERY DELAYS: When filling in the delivery address, check the data. The most common errors that lead to delays or even return delivery include an incomplete address (missing apartment number in the case of buildings, missing block number in the case of condominiums, incorrect numbering); incorrect address (for example, registration of the business address with the number of your residence); Incorrect zip code (street name and zip code do not match); regions with irregular numbering, lack of numbering at the delivery location, empty properties in condominiums without a concierge. Correios or Carriers do not make telephone contact with the recipient to inquire about the correct address. Make sure that the delivery details are correct and complete and, if you have problems with the numbering of your address, choose to deliver the order elsewhere.

All products are shipped exactly as received from the factory. The eventual opening of the box may occur to check the integrity of the product before posting.

Magia e Imaginação is committed to the integrity of the product until it is received. If any unit is received with damage, we ask that a photo be sent immediately upon receipt. After 24 hours from the date of receipt, Magia e Imaginação is not responsible for damages of any kind.

If you receive a damaged item, send photos or videos to WhatsApp (11) 2479-2034

For more information, access the Returns and Refunds links located at the bottom of this site.